Educational Case Management (ECM) promotes a positive reinforcement approach to assisting children and adults’ behaviour within an environment that is consistent, supportive and safe for all. As Behavioural Support professionals we are mindful of the sensitivities and the supportive nature required in helping children and adults develop self-control and self-awareness. As Behavioural Support professionals we aim to teach strategies, develop ‘ideal’ life skills, and identify ‘best practice’ so as to achieve desirable behaviours within the environment.
ECM staff and clinicians implement evidence-based behaviour support programs and practices to help families and carers and stakeholders (support staff) identify the ‘function’ of their behaviours, ‘the triggers’, and assist them in planning a supportive Behavioural Management Plan which will focus on positive reinforcement and will positively result in ‘change’.
ECM aims to assist families and stakeholders to gain a better understanding of the appropriate response to challenging behaviour and to implement Behavioural Management Plans (BMP) which will assist in ‘change’, allow clients to meet their potential, and gain a greater ‘quality of life.
By focusing on each client’s strengths and identifying their weaknesses (by administrating a range of psychometric assessments) and by identifying ‘Behaviours of Concern’ with the view of ‘acceptable behaviour’, Behavioural Support Professionals, can support each client (ages 0-100 years) to meet milestones, become more self-aware, accept boundaries and societal norms, develop appropriate personal behaviour and learn social skills which will enhance socialisation.
To ensure client’s gain a sense of security, feel supported across all environments, aware that we are ALL committed to gain a positive outcome, understanding thoroughly the complex nature in changing behaviour and/or maladaptive thought processes. processes.
To ensure that family and carers, and support staff, are ALL aware that BMP’s are very much reliant on data (ABC data) and information collected (including functional adaptive assessments) from those involved directly in supporting the client.
ECM believes in communicating effectively and respectfully, ensuring everyone understands the process in better supporting the client. Consideration will be given to varying parenting styles, to the family’s cultural or social values and to the age, mental health, intellectual and academic abilities and personality -temperament of the individual client.
Educational Case Management Behavioural Support Professionals will discuss ways to be pro-active and prevent undesirable behaviours through evaluation of the physical environment, observation of client’s interaction with others, routines and other stimuli (internal and external) that can affect the behaviour of the client and trigger an inappropriate response.
When considering positive behaviour guidance strategies and techniques, it is important that Behavioural Support Professionals consider the context of the situation as well as the behaviour itself, in their response to the behaviour. (Focus areas include: environment, undesirable behaviour, risks of harm to self and others, ‘best practice’, reasons behind the behaviour-e.g. anxiety or a need to be in control, what was being communicated through the behaviour- e.g. frustration or rejection, is the response to the behaviour consistent across all environments, is the BMP supportive of values and beliefs.
a) A Behavioural Support Professional will guide the client’s behaviours- implementing positive reinforcement strategies.
b) Behavioural Support Professionals can be effective role models for clients by:
Behavioural Support Professionals will work in partnership with families, carers, and stakeholders by:
Behavioural Support Professionals can support each other to positively guide client’s behaviour and manage more complex clients by:
We offer Telehealth services via zoom or a phone call to clients who are unable or choose not to attend in person.
Contact us to find out more.
If you have any questions or would like to make an appointment, please contact our friendly reception staff on 02 4969 8060.